Partner Login
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Your password is sent to your registered email address during your first time registration with BigBoss.
Please also check if the email had been sent to your spam mailbox.
If you are unable to login with the password that we provided you via email, it is possible that you might input your password incorrectly.
Our password are case-sensitive. And also please ensure you have not mistaken alphabets, such as a capital 'i' and small 'L'.
If you are still unable to login after checking the above mentioned problems,
Please send an email using your registered email with BigBoss to support@bigboss-mail.com to seek further assistance.
Please also check if the email had been sent to your spam mailbox.
If you are unable to login with the password that we provided you via email, it is possible that you might input your password incorrectly.
Our password are case-sensitive. And also please ensure you have not mistaken alphabets, such as a capital 'i' and small 'L'.
If you are still unable to login after checking the above mentioned problems,
Please send an email using your registered email with BigBoss to support@bigboss-mail.com to seek further assistance.
Title: Unable to login with the password provided
Name：▲▲▲▲ ▲▲▲▲
Account no.：●●●●●●●
I'm unable to login with the password provided.
Please kindly assist.
Account no.：●●●●●●●
I'm unable to login with the password provided.
Please kindly assist.
If you had lost the email
If you had lost the email that was sent to you during registration
Please send an email using your registered email with BigBoss to support@bigboss-mail.com to seek assistance.
We will resend the new registration email to you again manually.
Please send an email using your registered email with BigBoss to support@bigboss-mail.com to seek assistance.
We will resend the new registration email to you again manually.
Title: Resend new registration email
Name：▲▲▲▲ ▲▲▲▲
Account no.：●●●●●●●
I've lost the new registration email.
Please kindly resend.
Account no.：●●●●●●●
I've lost the new registration email.
Please kindly resend.
If you are unable to access the email address
If you are unable to access the email address that you used to register with BigBoss
Send an email with your current email address to support@bigboss-mail.com .
We would require you to reverify your identity for security purposes, therefore, please kindly attach your Proof of identity document again.
Send an email with your current email address to support@bigboss-mail.com .
We would require you to reverify your identity for security purposes, therefore, please kindly attach your Proof of identity document again.
Title: Resend new registration email
Name：▲▲▲▲ ▲▲▲▲
Account no.：●●●●●●●
I've lost the new registration email and I am unable to access my previously registered email.
I've attached my proof of identity document.
Please kindly assist me.
Account no.：●●●●●●●
I've lost the new registration email and I am unable to access my previously registered email.
I've attached my proof of identity document.
Please kindly assist me.
【Proof of Identification Documents】
Your country’s Government organization approved identification document.
It should include your photograph, full name, and expiry date (if applicable).
Example
Passport, Driving license, Identity card and Government issued Insurance card can be accepted.
Your country’s Government organization approved identification document.
It should include your photograph, full name, and expiry date (if applicable).
Example
Passport, Driving license, Identity card and Government issued Insurance card can be accepted.